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When things go wrong

When an application goes wrong

A refusal, an overstay or a prohibition is not always the end. We read the decision, explain your options and act within the deadlines.

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Act quickly.

Appeals against refusals have short, strict deadlines that run from the day you are notified. Contact us as soon as you receive a decision.

How we can help

Each situation has its own process.

And its own evidence. We start by reading exactly what the decision says.

Refusals

Appeals against refusal

We prepare an appeal that answers the specific reasons given for the refusal, with the evidence that was missing.

Overstay

Undesirable status

Applications to uplift an undesirable status, for example after an overstay.

Prohibition

Prohibited status

Applications to have a prohibition lifted where the law allows it.

Exceptions

Waivers

Applications to waive specific requirements in exceptional circumstances.

What happens next

Four steps from decision to next move.

  1. Send us the decision

    The refusal letter or notice, and your application if you have it.

  2. Assessment

    We explain why it went wrong and what the options are.

  3. Preparation

    Appeal, motivation or new application, with fresh evidence.

  4. Follow-up

    We track the outcome and advise on the next step.

Let's look at your decision together.

Send us the decision and we will tell you honestly what your options are.

Check your eligibility